Shipping policy
Shipment processing time
All orders are processed within 2-3 business days.
Customs, duties, and taxes
Fitmuse Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Fitmuse Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. If you need further help get in touch with us.
Returns policy
Returns are accepted within 2 weeks of your order. Please submit a return request and we will gladly process your return when your item is received.